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Walmart's web debacle... the saga continues

60 degrees and overcast. Perfect conditions for a rant:

Yesterday, TechCrunch pointed to the complete catastrophe on Walmart's video beta launch. What was wrong? In a nutshell, it was utterly hosed in Firefox/Mozilla, as you can see in the screenshot...

walmart.jpg

Oh wait -- I forgot -- you don't need the screenshot. You can just visit it yourself because -- more than 24 hours later -- it is still a complete mess.

WTF?

Walmart is a top 50 website. They get reams of traffic. One can only assume they have a vast army of web developers and although their prime demographic is probably not the Slashdot army, I'm sure that a vocal Firefox contingency makes up at least 5% or more of their traffic.

And its a beta. Who else is more likely to plug personal account info into a beta than a Firefox user? They need these users.

So walk, don't run, to your nearest Firefox browser and load 'er up so you can witness the carnage. Oh, but if you need to stop first for coffee, or take a nap, or read the Old Testament, that's fine.

I'm pretty sure it will still be broken when you get there.


** Update** 2.08.2007
Now they've changed the page to read

Unsupported Browser

We're sorry ...
Our website requires the browser Internet Explorer version 6 or higher. It appears that you are using Firefox, Safari, or another browser that Wal-Mart Video Downloads doesn't currently support. Click here to get Internet Explorer for free from Microsoft. Thank You "

I repeat. WTF?

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Comments (1)

Maybe it is my delusion that I am the center of the universe talking, but it never fails to flummox me when I find a site that doesn't support Mozilla, let alone a huge name like this one. I second the WTF.

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